All users in our organisation have Adobe Reader DC installed by default. A number of users are additionally being given Adobe Acrobat Pro DC.
After we deploy Pro DC to the users' machines, when they try and open PDFs in the browser (IE) they receive a message as per the below - "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (9:9)
For some users if we repair Reader through programs and features after both have been installed it seems to fix it. I am assuming this is just some registry keys or similar that need to be changed to resolve it, is there any way to know which so we can include this as part of the deployment?
We used to be able to run both simultaneously with no issues.
Appreciate any suggestions.
