Why does application keeps stopping on my iMac?
I recently purchased your software package that will allow me to convert a pdf to xls. The launch keeps freezing and giving an error message about my network. But my network is up and running.
View ArticleAdobe cc membership
Hello adobe: My company Seabridge, LLC has a cc membership for 4 team members. 2 members are full cc, and 2 are just Acrobat only. I reset the acrobat only and my one colleague said that when he...
View ArticleLicensing Adobe CC with Citrix App Layering
Good Morning, we use virtual desktops and the Adobe CC applications should provide with Citrix AppLayer Technology. Simply put, we starting the virtual machine and add the application after starting...
View ArticleHow to deploy Adobe Acrobat Reader DC with the latest version?
I have this file structure which I extracted from the exe, and now I want to deploy it out via SCCM This is my command - msiexec /i "AcroRead.msi" /qn It installs fine, but an old version....
View ArticleUnable to import KFP file From Acrobat DC Mac to Acrobat DC PC
Getting ready for an enterprise deployment of CC2018 and Acrobat DC. Trying to update the Custom Preflight Settings across platforms. I can Export from PC to MAC and import, but not the visa versa. The...
View ArticlemacOS Acrobat Pro DC Build: 18.11.20035.264580 Crashing
Hi, We have a user with Acrobat Pro DC Build: 18.11.20035.264580 that crashes constantly. Is there a fix for this? Cheers, Phil GreenwaySenior Systems Support Officer
View ArticleAdobe Acrobat DC Rollout
Hello Everybody, I've been working on a Rollout of Adobe Acrobat via SCCM.The Devices that are supposed to receive Acrobat DC currently have installed Adobe Acrobat 9 and thats where the Problems...
View ArticleI am seeking your help to provide the needed information regarding the use of...
I am seeking your help to provide the needed informationregarding the use of Adobe Acrobat DC 2015 With REMOTEAPP server (Microsoft).We have already purchased number of licenses and can we have...
View ArticleInstalling Acrobat Pro DC via SCCM with no licence key
We have Acrobat Pro DC as part of our subscription but are not sure how we can package it (with the 'subscription' box ticked rather than entering a licence key - we install using System Center...
View ArticleHow do I move existing licenses/subscriptions to admin console or LWS?
I have about 30 licenses for Acrobat (9 through DC, Standard and Pro) under one email because managing that was easier historically. Then I added a subscription to that account causing the licenses to...
View ArticleUninstall reader and install Acrobat Pro without reboot
Is there any way to completely uninstall adobe reader without reboot on Windows 10 to install Acrobat Pro 11. After the uninstall of Reader, I could not install Acrobat Pro right away. I used the...
View ArticleHow do I create Adobe IDs and passwords for my users?
New to Team or VIP (are those the same thing?) Purchased 30 seats of Acrobat DC for this small law firm. Created the 30 users in the Admin Console, and now I want to install the app and activate it...
View ArticleJeg har tildelt user x en Adobe DC Pro license i mit admin Console. Den...
Jeg kan logge på Creative Cloude med bruger X credential.Men har ikke mulighed for at downloade Adobe DC Pro license, kun i trial version
View ArticleAUSST not downloading Acrobat DC internally
Hi All, Recently, instead of any download & installation of Acrobat DC going via our local product repository set up as part of our AUSST deployment, it attempts to go externally to download from...
View ArticleSet Reader DC as the default PDF handler
Hi,I know there are/have been several iterations of this question. I have attempted ALL of the suggested fixes and none have worked. Its amazing. I have Windows 10 Enterprise x64 1709 with the latest...
View ArticleProblem after a virus
Hi, we add a virus this morning. Everything is ok right now because we done a restore. Problem is Adobe Acrobat Pro 2017 is not able to activate.It said 7 days left. I need help regards,
View ArticleAdobe Reader doesn't patch to 18.0.11.20040 but stays at 15.7; how can I fix...
So we are doing an enterprise deployment via GPO; we'd normally patch AcroRead.msi with he msp file within the downloader. However, once it is imported into Gropy Policy Management it shows it as...
View ArticleUAC - Run All Administrators in Admin Approval Mode GPO breaks IE integration
Hi, We are having an issue with Adobe Acrobat XI version 11.0.23 on Windows 7 x64 SP1 with IE 11. I have found that when attempting to view a PDF document in IE, the document will not load and will...
View ArticleAdobe Standard DC V18.xxx.xxx Black Square For Cursor
OS: Windows 7 x64, SP1, Build 7601Application: Adobe Reader DCVersion:18.009.2004418.009.20050 Issue: Multiple/if not all machines with either version of the software above has the black box for a...
View ArticleAcrobat DC installed and runs, but shows no GUI
I have successfully installed adobe acrobat DC with a known working package, inputting the license at install time. Once everything shakes out, I can run the program, Windows task manager shows it as...
View Article